3649 Mission Inn Avenue, Riverside, CA 92501, United States
2023-06-24   Category: Travel Blog   Author: Call Travel Desk
How to Cancel Flight Tickets with Aeromexico

AeroMexico is a flag carrier of Mexico based in Mexico City. The airline operates in around 90 countries. And handles customer issues across the world.

Dicovered The ways to Know About How to Cancel Flight Tickets with Aeromexico?

You can follow the process.  

  • There is no cancellation fee for First class, Business class, Premium Economy class, and Economy Class for all domestic and short-haul international flights.
  • If you wish to make changes on your Aeromexico flight, you can do that or you can request cancellation, where you can have the real value of the fare but need to pay the fare difference, if any.
  • The cancellation requests are applicable for flights booked on aeromexico.com, customer service, or from the airport counters. 
  • Our cancellation policy applies to both restricted and non-restricted fares.
  • The refund can be processed back to the original method of payment.
  • The refund process may take up to 7 to 10 business days. 
  • Passengers who travel on Basic or Value fares if they are affected by the involuntary cancellation due to bad weather or government restrictions can claim a refund.

Aeromexico Ticket Cancellation Policy

Aeromexico Ticket Cancellation Policy is relatively easy. 

You can choose to call or go online to fill out a form to cancel your flight. If you cancel your ticket within 24 hours of booking, you will not pay any fee. But if you fail to follow the minimum time criteria, you will have to pay a fee to get your refund.  

Aeromexico 24-Hour Cancellation Policy

Many customers know the advantages of following the deadlines of airlines, and flyers who book flights using aeromexico.com or the AeroMexico app are covered under a risk-free cancellation plan within 24 hours of the ticket purchase.

Here are some benefits of the 24-hour Policy.

  • Customers have up to 24 hours from the date of purchase to cancel or make changes to their booking with no cancellation fee.
  • Flight departure date have to be at least 7 days or more when a passenger requests cancellation.
  • Aeromexico can process the refund if the cancellation is within 24 hours of making the reservation.
  • After the deadline of 24 hours, passengers need to pay a cancellation fee of $200, so they can claim a refund on their reservation.  
  • Aeromexico 24 hours cancellation policy, is not applicable on Basic and Value fares.
  • The 24-hour cancellation policy does not apply to the group fares.

Aeromexico Cancellation Fee

Passengers may have the query, do I have to pay Aeromexico Cancellation Fee? Customers who fail to follow a 24-hour timeline will pay the cancellation fee.

  • Passengers have to pay a flight cancellation fee of $200 after 24 hours from the date of booking. 
  • Depending on Aeromexico policy, you will either be eligible for an Aeromexico cancellation refund or a credit voucher. 
  • Vouchers can be applicable for 365 days from the date of booking cancellation.
  • Flights operating within Mexico, Puerto Rico, the Caribbean, and the U.S. don't have to pay the cancellation fee.  
  • Aeromexico will not charge a fee in event of the death of a traveler or some immediate family member. 

How to Request a Refund on the Canceled Flight Ticket?

To get a refund from Aeromexico, you have to request a refund within time as per airline policy. After requesting the cancellation a flyer can receive a refund from Aeromexico by following specific guidelines. The procedure may differ depending on the type of flight tickets purchased.

By following these steps for Premium and Flexible Flight Tickets, you will get your complete money back. 

  • As per the original method of payment, the refund can be processed in seven to twenty days. 
  • Any visitor with a Basic, AM, Classic, or Comfort Ticket is not eligible for a return.
  • If a reversal is made within twenty-four hours of booking time, you can receive a full refund. 
  • Once this risk-free period is over, you can expect some charges to get your refund processed. 
  • To request a refund from Aeromexico, visit the airline's website.
  • On the Aeromexico website, you have to fill in an online form. 
  • You can call the customer support team to get your refund processed.

Follow these steps on the website.

  • Go to the official website of Aeromexico.
  • Scroll down to the bottom on the left to find refunds. 
  • Hit the "Refunds" button. 
  • It will take you to a new page.
  • On this new page, choose your preferred language from Spanish or English. 
  • Find the contact numbers to call the live agent. 
  • You can find the contact number as per your country.

How can I Cancel my Aeromexico flight via call?

To request a refund via call you need to dial a specific number for your country. 


Refund Assistance 

United States and Canada

800 237 6639


0 800 888 2276


0 800 891 7512


01 800 952 0533

Costa Rica

0 800 052 1447


800 052 1373

United Kingdom

** 0 800 977 5533 **


** 900 995 282 **


** 0 800 0224 008 **


** 86 21 6466 8099 **


** 0 570 783 057 **

South Korea

** 82 2 754 6336 **


Once you have a live agent with you, explain your scenario of cancellation, and the customer support executive will take you through the Policy and help you process the refund. And you will get the refund as per the policy timeline. For WhatsApp messages or calls, you can use (55) 5133 4000

Can I cancel my Aeromexico flight within 24 hours?

If, for any reason, you need to cancel your flight and think, " Can I cancel my Aeromexico flight within 24 hours? For sure, you can do that, you can cancel your flight within twenty four hours of booking time, and you won't have to pay any cancellation fees. You can cancel the flight by calling Aeromexico or filling out an online form on the official website. If you decide to call for cancellation, ensure to dial the correct number for your country.

You can find the contact number in the above list for your country and speak to Aeromexico live agent to request the flight cancellation.  

Is Aeromexico flight Cancellation free, if done within 24 hours?

Wondering Is Aeromexico flight Cancellation free, if done within 24 hours? You don't have to worry about it, as it is absolutely free to cancel the flight within 24 hours of booking. You can go through the Aeromexico cancellation policy or speak to our customer care executive to learn more about the cancellation procedure of Aeromexico. The cancellation can be done on call or by filling out an online form.

How can I get a Refund with non-refundable tickets?

You are looking for a refund from Aeromexico and are not sure of the process. To request a refund from Aeromexico, you can fill in an online form on the website or can call and speak to a live agent of the airline. To get a refund with no fee, you have to keep the Policy in mind.

How long does the Aeromexico ticket Refund Policy take? 

The refund may take 7 to 20 days to process and reach your bank account. However, this turnaround time depends on the method of your booking. You can and learn the refund policy before you request a refund.   

Aeromexico helps you in every step of your journey with us. Feel free to contact us on social media platforms for travel-related concerns. 

Frequently Asked Questions

Q. How do I cancel my flight tickets with Aeromexico?

A. By visiting their website, signing into your account, and then following the cancellation instructions, you can cancel Aeromexico flight tickets online. You could also ask customer support for help.

Q. Are tickets for Aeromexico flights subject to a cancellation fee?

A. The cancellation fee for Aeromexico flights varies based on the fare type and timing. Review the fare rules or contact the airline for specific charges.

Q. Can I get a refund when I cancel my Aeromexico flight tickets?

A. Refunds for canceled Aeromexico tickets depend on the fare class and fare rules. Check the airline's refund policy for details on eligibility and timing.

Q. What is the deadline for canceling Aeromexico flight tickets?

A. The deadline for canceling Aeromexico flights without penalties can vary. Refer to your ticket's terms and conditions or contact Aeromexico for specific timeframes.

Q. Can I cancel Aeromexico flight tickets booked through a third-party website or travel agency?

A. If you booked through a third party, like a travel agency, you may need to cancel through them. However, check Aeromexico's policy, as they may provide options for direct cancellations in some cases.


New Booking
Customer Service

Flight Booking Online
telephone Call+1 (833) 549-4777
24/7 Helpline
Get connnected to the agent within 5 seconds