How do I Cancel Sri Lankan Airlines Ticket

One of the members of Star Alliance and a flag carrier of Sri Lankan Airlines is one of the low-cost airlines with excellent services and hospitality that allows passengers to travel without any fuss. They are available not only during the onboard journey but also during the offboard journey. You can encounter a hurdle or inconvenience, and now you want to cancel your Sri Lankan Airlines Ticket. Still, you don't know how to "How do I cancel Sri Lankan Airlines Ticket" so keep reading this blog to resolve this query.

Find Out What You Have to Learn About How to Cancel a Sri Lankan Airlines Ticket.

If you are facing unexpected circumstances and unforeseen situations, you can cancel your SriLankan Airlines Ticket by following methods:
Online method:

• Visit the official website of Sri Lankan Airlines.
• Now, go to 'Manage Booking'.
• Enter the required details.
• Now, click for cancellation by following the guidelines present onscreen.
• After ticket cancellation, you will receive a confirmation email or message to your registered email address or phone number. 

Offline method:

• You can visit the Air Ticket counter and get your flight cancelled by the concerned person.
• You can contact the helpdesk number: (+94117 77 1979) for further help and if you are facing any troubles during the cancellation process. 

What is Srilankan Airlines Cancellation Policy? 

Sri Lankan Cancellation Policy is flexible and easy for customers so that no customers face any crisis or hurdles when cancelling a Sri Lankan Airlines Ticket. Given below, we have discussed SriLankan Airlines Cancellation Policy:

• You must cancel your Sri Lankan Airlines ticket before departure so that no hassles will be created.
• You can cancel your flight ticket via online and offline methods. 
• No penalty will be taken if you cancel your flight within 24 hours after reservation.
• Your reservation must be made at least seven days before departure.
• If you want to cancel your booked ticket after 24 hours of reservation, charges will be applied, and you will be penalised.
• In case of an emergency, you will face no questions during the cancellation of your booked ticket.
• If you have booked your ticket through a third party, then you should contact a third party for cancellation.
• If you are having trouble time, you can contact customer service and get aid and assistance for the same. 

How much is Srilankan Airlines' penalty for cancelling?

Sri Lankan Airlines want to have a delightful journey with you, so they want to make sure that you get excellent services during your onboard and offboard journey.

• If you cancel your flight within 24 hours of reservation, no penalty will be levied.
• However, if you cancel after 24 hours, then fees will be charged.

Also, SriLankan Airlines has 24 hours cancellation policy which is discussed below: 

• No fine will be levied if the cancellation has been raised within 24 hours of booking.
• You must cancel your flight seven days before the departure.
• No penalty would be imposed under these two circumstances
• This policy is applicable for every type of fare and flight. 

How many hours before I can cancel the Srilankan flight?

• You can cancel your flight within twenty-four hours after the reservation has been made.
• You must cancel your flight before the departure time of your flight. 

Can I request a refund from Sri Lankan Airlines? 

Yes, you can request a refund from SriLankan Airlines by following given below procedure:

• Visit the Sri Lankan Airlines website.
• Fill Refund Request online form.
• Fill in all the necessary details and get your refund back. 
• You will get a summary of your refund request after filling out the Refund Request form. 
• You need to submit your refund request five hours before the departure. 

Will I get a refund if I cancel my Srilankan flight ticket? 

Yes, you will get a refund, but with certain terms and conditions applied given below:

• You must request a refund five hours before the departure.
• You can cancel your ticket within 24 hours of reservation to avoid penalty.
• You must cancel your flight seven days before the departure. 

SriLankan Refund Policy 

Sri Lankan Refund Policy helps you to get your refund back after the cancellation of your reserved ticket. With a penalty levied on your reserved ticket, you can get your refund back from Sri Lankan Airlines. Below are the terms & conditions that applied:

• You must request a refund via the Refund form available on the website.
• It would help if you requested a refund 5 hours before departure.
• You can get your refund back 100% if you cancel your reserved flights within 24 hours after the reservation has been made.
• You must cancel your flight seven days before the departure. 

How do I get a full refund on a Sri Lankan flight?

• You can get a full refund on a Sri Lankan flight if you ask for a cancellation within 24 hours after the reservation has been made.
• You should be levied penalty fees if you ask for cancellation after 24 hours. 

How to complain about Sri Lankan Airlines' refund?

In case you are having trouble and inconvenience asking for a refund, and you are unable to get a refund, in such case, you can reach Customer Services for aid and assistance to get a refund without any problem. You can contact Sri Lankan Airlines via call service or email support.

Call Service: 

• Call: +94 11777 1979 to get help with your trouble.

Email Service:

You can write an email to the below and get email support to resolve your query. 

• Email: bookings@sriankan.com.  

For further queries, you can reach the website and get your query resolved. 

The Bottom Line

You can cancel your Sri Lankan Airlines tickets if you follow specific terms and conditions and request a timely refund.

If you asked for a refund within 24 hours of reservation, your refund will be granted to you without any penalty deducted from the amount. If you asked for ticket cancellation after 24 hours of reservation, the penalty would be levied and removed from the amount.