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2023-09-30   Category: Travel Blog   Author: Call Travel Desk
How do I get a refund from AeroMexico?


To contact the Aeromexico Customer service team, call this number +1 (833) 549-4777 /1 (800) 237-6639, and Passengers can travel to Mexico and other parts with the best deals on Aeromexico. They offer the food and drinks free on the board according to the travel class. You can book with Aeromexico online at their Website and choose the preferred seats. Due to some changes, you must cancel the flight booking before the scheduled departure time. In that case, travellers seek a flight refund to the original payment source. Therefore, they ask how to get a refund from Aeromexico after cancelling the booking. You can read the given details and get the related information.


Some terms and conditions for Aeromexico refund


  • If you want to request a refund, you need to understand specific guidelines related to the money—some following detailed knowledge about the refund rules.
  • Passengers can apply for a refund for all types of tickets within 24 hours of the booking. With this, you do not need to pay any appropriate charges.
  • According to the 24-hour rule, you must have booked the flight itinerary a week before leaving.
  • If you request a refund after 24 hours, you will be entitled to the fees according to the booking type and the travel destination.
  • Non-refundable travel fares will acquire the travel credit after deducting any fees.
  • You can cancel the empty part and get a refund for the remaining flight itinerary.
  • If you have bought the booking with an online travel agency, you can acquire a refund with them. 
  • In the case of an emergency, Aeromexico grants a full refund, which you can apply online.


How to Get Back the Money with Aeromexico?

You can request the money online or with customer service when you find the necessary rules and guidelines. Thus, to get a refund from Aeromexico, you must follow the procedure below.


  • First of all, you must access Aeromexico's official websites.
  • After this, you must choose the managed journey option from the top of the screen.
  • You must enter the traveller's last name and reservation/ticket number.
  • You will access the booking with them when you choose the find booking option.
  • From that, you need to choose the flight you wish to request for a refund.
  • On the right menu of the home screen, you can choose the refund icon to proceed further.
  • You will see the refund form, which you must complete, and the essential details.
  • You can add the itinerary details and provide the flight cancellation number. 
  • However, you must enter other relevant information and tap the confirm button. 
  • Your request will be redirected to the experts, who will give you the refund within 7-10 business days at the original payment mode.

Apart from the online steps, you can also reach the customer service team and ask the expert for a refund. You can call the Aeromexico customer service phone number at +1 (833) 549-4777 /1 (800) 237-6639 and listen to the automated voice over. When connected to the experts, your phone will be provided to the customer experts for the best knowledge and to acquire a refund.

Read More : How do I call Virgin Atlantic from the US

Frequently Asked Questions

Q. How can I request a refund from AeroMexico?

A. To initiate a refund, contact AeroMexico's customer service via phone or email. Provide your booking details and reason for refund. They will guide you through the process and confirm your refund status within the specified timeframe.

Q. What is AeroMexico's refund policy?

A. AeroMexico's refund policy varies based on ticket type. Generally, refund eligibility depends on fare rules. Review your ticket conditions or contact customer service for specific details regarding cancellations and refund options.

Q. Is there a deadline for requesting a refund with AeroMexico?

A. Yes, there's usually a deadline for refund requests, often linked to the ticket validity. It's crucial to check your ticket details or contact AeroMexico promptly after deciding to cancel to ensure you meet the refund eligibility criteria.

Q. Can I get a refund if my AeroMexico flight was canceled?

A. Yes, if AeroMexico cancels your flight, you are entitled to a refund. Reach out to the airline's customer service with your booking information. They will assist you in processing the refund for the canceled flight.

Q. What documents do I need to request a refund from AeroMexico?

A. Generally, you will need your booking reference, personal identification, and proof of payment. Ensure you have these documents on hand when contacting AeroMexico's customer service to expedite the refund process.


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