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2023-06-15   Category: Travel Blog   Author: Call Travel Desk
How Do I Contact PAL Customer Service

Philippine Airlines, also known as PAL, is one of the most renowned airlines in the Philippines. It has been serving its customers for eternity.PAL has provided numerous ways for its customers to get in touch with the customer support department and avail of various services provided by them.

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They try to work efficiently and provide instant solutions to their customers’ problems.Let us know more about PALs customer services 

What is PAL customer service toll-free number?

PAL has provided a toll-free customer care number to its customers to make easy contact with the concerned department.

Customers who are natives of the Philippines may dial (+632) 8855 8888 to avail of the toll-free phone call services and register their concerned queries.

However, customers who are outside the geographical boundaries of the Philippines may need to browse the official website of PAL to get the toll-free number of their domestic country.

How do I contact Philippine Airlines toll-free USA?

Passengers who are natives of the USA or dwelling in the USA and who wish to avail of PALs customer services toll-free USA may need to heed the given guidelines: 

  1. Make a call at 1-800-435-9725.
  2. Press 1 to select the English Language.
  3. Listen to the operator carefully and do as directed.
  4. Now choose among the options accordingly as per your needs.
  5. You will be directed to the relevant department.
  6. Register your query or the issue you are facing.
  7. The agent over there will contact you soon to provide apt solutions to your problems.

Any act done by the customer that is outside the scope of the given guidelines may make him liable for the same.

Where is Philippine Airlines’ head office located?

PAL or Philippine Airlines is headquartered at PNB Financial Center, Macapagal, Boulevard, Pasay, Philippines.

Passengers who wish to make a physical visit to the office may browse the local office address from the official site of Philippines Airlines.

Is PAL customer services available for 24 hours?

This is one of the most frequently asked questions of all time.

Philippine Airlines understand their customers and their needs very well. They have made available their services 24X7, i.e., 24 hours a day and seven days a week. 

Customers can contact Philippine Airlines’ team anytime at their convenience.

What are the alternate ways to contact Philippine Airlines customer service?

There are several ways to contact PAL customer services:

  1. E-mail: Customers can register their queries at  wecare@pal.com.ph. Agents will make relevant replies to the queries registered.
  2. WhatsApp: Customers can make a message request on the WhatsApp number (+63) 998-951-4359 to register their queries.
  3. Webchat: Customers can visit the official website and search for the chat option there to chat live with the representative. This will help the customers to get instant solutions to their problems.

PAL has tried to incorporate every possible way to help the customers can get their issues addressed. Customers can make use of any of the means at their convenience and seek instant redressal to their issues.

For more information, customers can visit the official website of Philippine Airlines.

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