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2023-09-23   Category: Travel Blog   Author: Call Travel Desk
How do I contact Avianca by phone?

Since 1919, Avianca Airlines has provided hospitality, customer service, etc.  

Avianca Airlines provides its passengers with the best customer service in the world. You can contact the Avianca team in several ways if you need help booking a ticket or have any other questions. Moreover, you can always reach an Avianca live person at  +1 (833) 549-4777/ +442089767846 Avianca Phone Number. You will learn how to contact Avianca Airlines via phone and other modes of communication in this article, so stay tuned until the end. 


Follow the process below to contact Avianca over the phone 

  • Dial the Aviana Airlines Customer care number +1 (833) 549-4777/ +442089767846. 
  • Choose your preferred language and follow the IVR voice commands on call 
  • Press 0 for arrival and departure information
  • Press 1 to get a quote and purchase a ticket 
  • Press 2 for modification 
  • Press 3 to get assistance with LifeMiles services
  • Press 4 for mobile app and website support 
  • Press 5 to get general information that doesn't require ticket changes 
  • Press * to repeat 
  • Select one option more relevant to your query and continue.
  • Follow the instructions correctly, and you will connect to the Avianca Airlines agent soon.
  • Once the Avianca Airlines representative is available, talk to the Avianca team, and they will get back to you. 


So you can contact Avianca by phone anytime by following the procedure above. Furthermore, try different contact options if the phone call is unreachable or has any other issue.


How to send an email to Avianca customer service?

Avianca also provides email through which you can share feedback, concerns, or complaints. To send an email: 

  • Visit Avianca's support page and look for the email section
  • Copy Avianca's official email id from the page
  • Login to your account and compose/create an email 
  • Paste the email you copied into the section and mention the subject
  • Attach documents to support the email.
  • Your message should be clear and short in the message box.
  • As soon as your email is sent to the Avianca official email ID.
  • The team will review your email and reply in 24-48 hours.


How to chat with Avianca customer care? 

You can also chat with Avianca about common queries and issues. Chat support is one of the most convenient options for general issues. To chat: 

  • Go to Avianca's support page and scroll down 
  • You will get a chat link below the right button. Click it. 
  • Now, the chat box will appear, where you can type your message 
  • Choose one option from the links on the screen
  • Based on your selection, the system will provide self-help instructions 
  • If you are not satisfied with the answer, type a live agent
  • The system will ask a few questions, and you can begin a live chat session soon



You can contact Avianca Airlines by following the information above and using the Avianca Customer Service Phone Number +1 (833) 549-4777/ +442089767846. You can also follow Avianca Airlines on different social media links and send a direct message. Call them if you need to log in to your account and access personalized support. Moreover, if you need other details or have doubts, visit the Avianca website directly. You can get information there easily, but we suggest you call directly as you will get a representative to solve your problem.

Read More: How do I talk to a live person at British Airways


Frequently Asked Questions

Q. What is Avianca's customer service phone number?

A. Avianca's official customer service phone number can be found on their website.

Q. Are there specific phone numbers for different types of inquiries, such as reservations or baggage?

A. Avianca often provides separate phone numbers for different types of inquiries.

Q. What are Avianca's customer service hours for phone support?

A. Customer service hours may vary, so it's advisable to check their website for the latest information.

Q. Is there an option for a callback from Avianca's customer service?

A. Avianca may offer callback options in certain situations, but it's best to inquire directly.

Q. Can I make changes to my booking or inquire about flight details over the phone with Avianca's customer service?

A. Yes, Avianca's phone agents can assist with booking changes and flight inquiries, subject to their policies and fees.


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